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Self-service guide library
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10 matching problems
A security warning popped up on screen · The antivirus quarantined a file · You are unsure if the alert is genuine
Unexpected pop-ups appear while browsing · A pop-up claims your device is infected · Pop-ups appear even with the browser closed
Files suddenly cannot be opened · A message demands payment to unlock files · File names or extensions changed unexpectedly
An app cannot connect to the internet · A firewall warning appears when opening the app · Network features work on other devices but not this one
A device you do not recognize is listed as active · You received an alert about a new device · Account activity shows a location you do not recognize
An email asks you to confirm your password · A link or sender address looks slightly off · The message pressures you to act urgently
The homepage changed without your input · An unfamiliar search engine is now default · Extra toolbars or extensions appeared unexpectedly
You are unsure if disk encryption is enabled · A compliance check flagged the device · You cannot find the encryption setting
A work device is missing or was stolen · You need to remotely lock or wipe it · Accounts on the device may be at risk
A removable drive is not recognized · A policy message blocks the USB device · Files cannot be copied to or from the drive