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Printer showing offline
Platform: Windows
5 steps
Step 1 of 5
1
Make sure the printer is powered on and has no error lights.
2
Check that the printer is connected to the same network as your computer, or that the USB cable is secure.
3
Restart the printer and wait for it to fully start up.
4
In your computer's printer settings, set the printer to Online if it shows Offline.
5
Try printing a test page.
Make sure the printer is powered on and has no error lights.
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