Loading HelpDesk First
Loading contentLoading…
Loading HelpDesk First
Loading contentLoading…
Programs take a long time to open
Self-check
Quick tests that run right here in your browser — nothing is uploaded. If you still need help, copy the results into your ticket.
Shows the system, browser and screen details support usually asks for — read straight from your browser.
Nothing is collected until you press the button.
0 of 5 done
Step 1: Save your work and close programs you are not using.
Step 2: Restart the computer to clear temporary files and refresh memory.
Step 3: Check available storage space and free up at least 10–15% of the drive.
Step 4: Review startup programs and disable items you do not need on boot.
Step 5: Run a trusted antivirus or system scan if the slowness is sudden.