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ComputerLow risk
Slow computer
Programs take a long time to open · Mouse or keyboard input feels delayed · Fan is loud and the device is warm
Difficulty: 2/320 minWindows, Mac, Other
ComputerMedium risk
Computer will not start
Pressing the power button does nothing · Screen remains black · Lights or fans do not turn on
Difficulty: 3/330 minWindows, Mac, Other
ComputerLow risk
Computer freezing
The screen or cursor stops responding · Apps freeze and become unclickable · You have to force the computer off
Difficulty: 2/320 minWindows, Mac, Other
ComputerLow risk
Low storage
A disk space warning appears · You cannot save new files · Apps report there is not enough space
Difficulty: 1/315 minAll devices
ComputerMedium risk
Blue screen or unexpected restart
The screen turns blue with an error message · The computer restarts without warning · A kernel panic or crash report appears
Difficulty: 3/335 minWindows, Mac, Other
Internet & Wi-FiLow risk
No internet connection
Web pages will not load · Apps show a connection error · The network icon shows no connection
Difficulty: 2/320 minAll devices