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Application frozen
Platform: Windows
5 steps
Step 1 of 5
1
Wait a minute to see if the app recovers.
2
Try closing the app through the normal close button.
3
Force-quit the app only if you have unsaved work saved elsewhere.
4
Reopen the app and open a test file or project.
5
If the app freezes often, check for updates or contact IT.
Wait a minute to see if the app recovers.
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