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Up now: step 1
Step 2: Note any error code or message shown before the restart.
Step 3: Check for and install pending operating-system updates.
Step 4: Restart the computer in safe mode only if you are comfortable doing so and IT approves.
Step 5: Contact IT with the error code if the problem keeps happening.
Safety note
Do not edit the registry, BIOS, or system firmware while troubleshooting.
Escalate if needed
Repeated crashes can indicate hardware or driver faults; escalate to IT.