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Up now: step 1
Step 2: Try a different wall outlet or power strip.
Step 3: Press and hold the power button for 10–15 seconds, then press it again.
Step 4: Disconnect all non-essential devices such as USB drives, docks, and external monitors.
Step 5: If the device still does not start, contact your IT support team.
Safety note
Do not open the computer case unless you are authorized to perform hardware work.
Escalate if needed
Escalate to your IT team if you suspect a hardware fault or power supply failure.