Ethernet not working

Step 1 of 5

1. 1Make sure the cable clicks firmly into the computer and the wall jack.
2. 2Try a different Ethernet cable if one is available.
3. 3Test another wall jack or port if you are authorized to do so.
4. 4Restart the computer and check the connection again.
5. 5If the issue is in a managed office or school, report it to IT rather than adjusting wiring.