Lost or deleted file recovery

Platform

About 20 min in total

0 of 4 done

Up now: step 1

Step 1 of 4
~5 min
Check the Recycle Bin or Trash on your computer, and the Deleted files view in your cloud storage app (OneDrive, Google Drive, SharePoint).
How did it go?
Step 2: Search by file name or a phrase from the content — the file may have been moved rather than deleted.
Step 3: If the file lived in a shared folder, ask a colleague to check their view of the folder or its version history.
Step 4: Stop saving new files to that location and contact IT with the file name, location, and approximate deletion time — restore windows are limited.

Guide outline

1. Check the Recycle Bin or Trash on your computer, and the Deleted files view in your cloud storage app (OneDrive, Google Drive, SharePoint).
2. Search by file name or a phrase from the content — the file may have been moved rather than deleted.
3. If the file lived in a shared folder, ask a colleague to check their view of the folder or its version history.
4. Stop saving new files to that location and contact IT with the file name, location, and approximate deletion time — restore windows are limited.

Loading guide…

Check the Recycle Bin or Trash on your computer, and the Deleted files view in your cloud storage app (OneDrive, Google Drive, SharePoint).