Paper jam
Platform: Windows5 steps
Step 1 of 5
- 1Turn the printer off and unplug it for safety.
- 2Open the printer cover and remove any visible paper slowly.
- 3Check for torn pieces of paper and remove them carefully.
- 4Reload paper correctly in the tray and avoid overfilling.
- 5Plug the printer back in, turn it on, and try printing again.