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Paper jam

Platform: Windows5 steps

Step 1 of 5

  1. 1Turn the printer off and unplug it for safety.
  2. 2Open the printer cover and remove any visible paper slowly.
  3. 3Check for torn pieces of paper and remove them carefully.
  4. 4Reload paper correctly in the tray and avoid overfilling.
  5. 5Plug the printer back in, turn it on, and try printing again.

Turn the printer off and unplug it for safety.

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