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Password expired

A message says your password has expired · You are forced to reset before signing in · The new password is rejected as too similar

Accounts & securityDifficulty 1/310 minLow risk

Applies to: Windows, Mac, iOS, Android, Other

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Initial troubleshooting steps

Confirm you are entering the correct username and current password.
Use the official password reset or account recovery option.
Check for account lockout or security alerts in your inbox.
If the problem continues, contact IT to verify your account status.