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HelpDesk First

Level-1 IT help for schools and organizations.

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Organization

Legal & safety

Level-1 guidance only. Contact your IT team for managed devices or anything outside your authority.

Shared calendar not updating

Colleagues' updates do not appear · The calendar shows outdated availability · Free or busy status is not reflecting changes

Collaboration toolsDifficulty 2/315 minLow risk

Applies to: Windows, Mac, Other