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Single sign-on login failure

SSO redirects back to the login page repeatedly · An error mentions the identity provider · Some apps sign in while others fail

Accounts & securityDifficulty 2/320 minMedium risk

Applies to: Windows, Mac, iOS, Android, Other

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Initial troubleshooting steps

Confirm you are entering the correct username and current password.
Use the official password reset or account recovery option.
Check for account lockout or security alerts in your inbox.
If the problem continues, contact IT to verify your account status.