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Suspicious pop-ups appearing

Unexpected pop-ups appear while browsing · A pop-up claims your device is infected · Pop-ups appear even with the browser closed

Security & malwareDifficulty 2/315 minMedium risk

Applies to: Windows, Mac, iOS, Android, Other

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Initial troubleshooting steps

Do not click links or enter credentials until this is checked.
Run a full scan with the organization antimalware tool.
Report the alert or message to IT immediately.
Avoid using the device for sensitive tasks until IT confirms it is safe.