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Suspicious sign-in alert

You received an alert about an unfamiliar sign-in · A login location or device looks unfamiliar · You did not request the sign-in notification

Accounts & securityDifficulty 2/315 minMedium risk

Applies to: Windows, Mac, iOS, Android, Other

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Initial troubleshooting steps

Confirm you are entering the correct username and current password.
Use the official password reset or account recovery option.
Check for account lockout or security alerts in your inbox.
If the problem continues, contact IT to verify your account status.