Touchpad not working

Platform

About 10 min in total

0 of 4 done

Up now: step 1

Step 1 of 4
~3 min
Look for a touchpad toggle key (an F-key with a touchpad icon) or a corner double-tap that disables the pad, and press it once.
How did it go?
Step 2: Open the touchpad settings and confirm the touchpad is enabled and not set to turn off when a mouse is connected.
Step 3: Restart the laptop with no external mouse or dock attached.
Step 4: If it still does not respond, contact IT — the driver may need reinstalling or the touchpad may be a hardware fault.

Loading guide…

Look for a touchpad toggle key (an F-key with a touchpad icon) or a corner double-tap that disables the pad, and press it once.