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Print jobs go to the wrong printer
Self-check
Quick tests that run right here in your browser — nothing is uploaded. If you still need help, copy the results into your ticket.
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Step 1: Open your system settings and go to the Printers section.
Step 2: Identify the printer you want to use.
Step 3: Right-click or use the menu to set that printer as the default.
Step 4: Try printing a test page to confirm.
Step 5: If the wrong default keeps coming back, ask IT whether a policy manages printer settings.