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HelpDesk First

Level-1 IT help for schools and organizations.

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Level-1 guidance only. Contact your IT team for managed devices or anything outside your authority.

Collaboration app keeps signing out

You are logged out several times a day · Saved sign-in details are not remembered · You must reauthenticate repeatedly during the day

Collaboration toolsDifficulty 2/315 minLow risk

Applies to: Windows, Mac, iOS, Android, Other