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Session keeps logging out

You are signed out every few minutes · Saved login details are not remembered · You must repeatedly re-enter credentials

Accounts & securityDifficulty 2/315 minLow risk

Applies to: Windows, Mac, iOS, Android, Other

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Initial troubleshooting steps

Confirm you are entering the correct username and current password.
Use the official password reset or account recovery option.
Check for account lockout or security alerts in your inbox.
If the problem continues, contact IT to verify your account status.