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No audio from speakers or headphones
Self-check
Quick tests that run right here in your browser — nothing is uploaded. If you still need help, copy the results into your ticket.
Plays a short chime on the left, right or both speakers so you can check each side.
Set your volume to about 30% first.
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Step 1: Check that the volume is turned up and not muted.
Step 2: Make sure the correct playback device is selected.
Step 3: Test with a different set of headphones or speakers.
Step 4: Check for operating system audio driver updates.
Step 5: Restart the computer if the problem started recently.